REFUND & CANCELLATION POLICY

The funds received by The Gideons International in India (TGII) will be refunded in the following circumstances:

A. Multiple deposits in TGII account.
B. Deposited by mistake.
C. Excess amount in Single deposit.
D. Rejection of Prospective membership.

1. Amount once paid through the payment gateway or any other source shall be refunded in the following circumstances:

(i). Multiple times debiting of Member’s/Donor’s Card/Bank Account due to technical error OR Member’s/Donor's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges or any other charges would be refunded to the Member’s / Donor’s source account.

(ii). Due to technical error, payment being charged on the Member’s/Donor’s Card/Bank Account but the enrollment for the examination is unsuccessful. However, if in such cases, Member/Donor wishes to seek refund of the amount, he/she would be refunded the net amount to the Member’s / Donor’s source account, after deduction of Payment Gateway charges or any other charges.

2. Procedure for Refund from TGII:

(i). The Member / Donor will have to make a request for refund with a proper proof of transaction made, furnishing the transaction number and original payment receipt if any generated at the time of making payment to TGII account.

(ii). The request for refund should be sent to the “remittance@gideons.org.in” keeping the State and Camp officers concerned in loop.

(iii). Upon verification, TGII national headquarters shall initiate the refund only to the source account from where the amount has been received originally.

iv. The refund may take place after verification at TGII end in one to two weeks’ time.

3. Refund of Membership Fee:

(i). If the application of a prospective member is rejected by the National Membership Committee because of any reason, the membership fee paid will be returned to the member.